Checking in with The Key Team

Posted by Ryan Campbell on Thursday, May 28th, 2020 at 10:08am

Key Team Blog2020 has been a year of improvising and transitioning to virtual platforms, and real estate is no different. We've had to adapt many of the ways we collaborate as a team, show houses to buyers, market our sellers' listings, and sign contracts. 

Before the COVID era, we enjoyed multiple collaborative meetings as a team throughout the week either in our office, or in a local restaurant or coffee shop.  During the stay at home order we knew we still needed those regular touch points to collaborate for our clients, as a team, so we have utilized FaceTime calls, group chats, and even meeting in our homes while maintaining a safe distance. We can't wait to start meeting together in local small businesses to do our collaboration.

Because community involvement is a core value of The Key Team, we’ve been doing everything we can to stay involved by serving meals to essential employees on multiple occasions, and continuing to stay active as volunteers for the organizations we serve. Building a strong community in times like this is important. Strong community leads to more people wanting to live in Decatur and stay here.

In similar ways, interacting with clients has changed a great deal over the past several months. We've adapted by doing virtual open houses, live tours for specific buyers, almost exclusively digital signatures for buyers and sellers, and the obvious safety precautions of maintaining distance and avoiding contact. One of the most difficult things has been not shaking hands and not being able to sit with our buyers and sellers during closings. Not only do we want to be there for them if questions come up, but we love to celebrate with blizzards after each closing!

Our team, and all the Brinkoetter Realtors, are making sure to call current and former clients from time to time in order to check in on them to make sure they are doing ok and have everything they need. In some ways we feel that the social distance has brought us all closer together.

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